Velvet Nova Earrings

At Velvetic, we ensure fast and reliable delivery.

📦 Delivery Time

• Orders are delivered within 4 to 5 working days across India.

🚚 Shipping Charges

• We offer Free Delivery on all orders.

📍 Order Tracking

• Once shipped, tracking details will be shared via SMS/Email.

⚠️ Delays

• Delivery may be delayed due to unforeseen circumstances like weather, logistics issues, or high demand.

At Velvetic, we aim to provide high-quality jewelry and a smooth shopping experience.

🔄 Exchange Policy

• We offer a 3-day exchange policy from the date of delivery.
• Exchange is applicable only if the product is unused, in original condition, and with packaging intact.

❌ Return Policy

• Returns are only accepted if the product is damaged or defective.
• Customers must email us within 24 hours of delivery with:Order IDClear photos/video of the damaged product

💰 Refund Policy

• Once the issue is verified, a refund or replacement will be initiated.
• Refunds (if applicable) will be processed within 5–7 working days.

📩 Contact for Returns

For any return or exchange request, email us at:
hello@velvetic.in