AtĀ Velvetic, we aim to provide high-quality jewelry and a smooth shopping experience.
š Exchange Policy
- We offer aĀ 3-day exchange policyĀ from the date of delivery.
- Exchange is applicable only if the product is unused, in original condition, and with packaging intact.
ā Return Policy
- Returns areĀ only accepted if the product is damaged or defective.
- Customers mustĀ email us within 24 hours of deliveryĀ with:Order IDClear photos/video of the damaged product
š° Refund Policy
- Once the issue is verified, aĀ refund or replacementĀ will be initiated.
- Refunds (if applicable) will be processed withinĀ 5ā7 working days.
š© Contact for Returns
For any return or exchange request, email us at:
hello@velvetic.in